Centralize ticket management, engineer assignments, client records, and financial tracking, built for networking and field operations companies.
Platform Features
From field operations to financial reconciliation, all in a single, permission-controlled workspace.
Create, assign, and track every ticket with priority levels, full status lifecycle, and complete history.
Assign engineers instantly. Primary + multi-engineer support with full workload visibility.
Complete client registry with contacts, company info, ticket history, and linked payment records.
Record every site visit — date, hours, description, and service charges per ticket.
Independent ledgers for client invoicing and engineer payouts. Full reconciliation on demand.
Revenue trends, ticket stats, engineer performance. Export as PDF or Excel in one click.
Core Modules
Full ticket lifecycle from creation to closure. Assign engineers, log visits, update statuses in real time.
Two independent ledgers: client invoicing and engineer payouts. Reconcile anytime, export on demand.
Revenue over time, tickets by status and priority, engineer workload charts with configurable date ranges.
38 granular permissions across 10 groups. Super Admin controls exactly what each role can see and do.
Access Control
Every role sees exactly what they need. Permissions are fully configurable by the Super Admin.
Full system visibility. Manages users, roles, permissions, analytics, and all financial data.
Creates tickets, assigns engineers, manages clients, records work details and site visits.
Manages engineer payouts and client invoices. Monitors balances, reconciles payments, exports reports.
System Workflow
Full details: client, location, issue description, and priority level.
Manager selects the best available engineer. Primary assignment with multi-support.
Field work completed at the client's site.
Visit date, hours worked, notes, and service charges logged against the ticket.
Engineer payout recorded. Client invoice tracked. Balances reconciled.
Full overview: revenue, engineer performance, ticket trends, and export reports.
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